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Twenty years of getting people there

Shanghai Travel & Tourism LLC is a licensed travel agency in Deira, Dubai. We arrange holidays, visas, transfers and Umrah for travellers across the Emirates, and we answer the phone when you call.

Who we are

We opened in Deira in 2005 with a desk, a phone line and a handful of regular customers. Two decades on, a good share of our work still comes from the families and businesses who used us the first time and never went looking for anyone else.

The team speaks Arabic, English, Hindi, Malayalam and Urdu. That is not a marketing line; it is who is sitting at the desks, and it is why families sending relatives on Umrah or first-time visitors filing a visa tend to end up with us.

How we work

We are a travel agency, not a booking engine. You tell us where you want to go and what you can spend, and a person builds the trip and stays with it until you are home.

Everything is quoted with the full price in front of you. Visa fees, transfers, hotel taxes and service charges are named before you commit, because the complaint we hear most about the industry is the number changing at the end.

What we handle

Holiday packages, UAE and international visas, desert safaris and attractions, dhow cruises, yacht charters, airport and city transfers, and Umrah with visa, hotels near the Haram and ground arrangements included.

We do not sell insurance or foreign exchange, and we will say so rather than pass you to a partner and take a cut.

Licensed, registered and accountable

The checks worth making before you hand an agency a passport or a deposit.

Years operating
TODO(content): Years operating
TODO(content): Confirm the year the agency opened in Deira.
DED trade licence
TODO(content): Trade licence number
TODO(content): Confirm the issuing authority and expiry date shown on the licence.
DTCM tourism permit
TODO(content): Tourism permit number
TODO(content): Confirm the permit category — inbound, outbound, or travel agent.
IATA / consolidator status
TODO(content): Accreditation or consolidator name
TODO(content): Confirm whether tickets are issued directly or through a consolidator.

The figures above are placeholders pending document checks. Ask us for the licence and we will send it before you pay anything.

The people you will be dealing with

Your enquiry goes to one consultant who stays with it. These are the desks; the names below are placeholders until the roster is confirmed.

  • Ahmed

    Owner

    Visa Expert and Holiday consultant